Customer Service
1-888-350-3504
corpsales@summitgolfbrands.com
Open Monday through Friday from 8 a.m. - 5 p.m. CST
- Shipping & Delivery
- Your order will ship via UPS Ground Delivery when you choose the standard delivery option.
- UPS Ground Delivery delivers packages Monday through Friday to residential and business addresses.
- Orders sent by 3-Business-Day or 2-Business-Day shipping methods are delivered Monday through Friday from 8 a.m. CST to end of Business Day.
- Upon completion of order processing and production, your order will ship within 3 business days.
- (Saturday and Sunday are not considered business days.)
- Please note the estimated delivery schedule below for various shipping methods.
- Standard Ground: within 5 business days
- 3-Business-Day: within 3 business days
- 2-Business-Day: within 2 business days
- Shipping Rates
- Your order will be billed the UPS published rate for the UPS shipment method selected.
- *All international orders will be subject to duty/tax/brokerage fees*
- Privacy & Security
- SGBCorporate.com collects customer information in an effort to improve our customer's shopping experience and to communicate with our customers about our products, services and promotions. We collect information such as your name, e-mail and postal address and credit card numbers that you provide to us when you place an order, when you save your information with us. SGBCorporate.com may use your information collected online to fully process your order. We also collect e-mail addresses at various locations within the site including when you order from the site so that we can send you any necessary e-mail messages related to your order - such as an order confirmation notice. We also monitor site use and traffic patterns to improve our web site design and the products and services we offer. SGBCorporate.com recognizes that it must maintain and use customer information responsibly.
- To serve you better, we may gather information you give us online, through our sales force or through our catalogs. By gathering this information we are better able to communicate with you about our products, special events and promotions and to personalize your shopping experience. Summit Golf Brands will not rent or sell your e-mail address for any reason.
- You can always update or delete your personal information on our web site. Simply click Log in at the menu and you'll be able to edit or change your information. If at any time you would like us to delete any of your personal information on file, just email customer service at corpsales@summitgolfbrands.com or call us at 1-888-350-3504. Please be sure to include your e-mail address, full name and password.
- We do not share credit card information with third parties except for the purpose of processing payment for products you've ordered and as required by law.
- Secure Sockets Layer (SSL) technology protects your online transactions by encrypting the sensitive information during online transactions. A Certificate Authority authenticates the identity of the certificate owner before it is issued.
- Returns & Replacements
- Embroidered/Decorated merchandise cannot be returned.
Return requests for non-embroidered merchandise must be received within 10 days of merchandise receipt.
Exchanges for different styles, colors or sizes will not be accepted.
Please contact Customer Service at 1-888-350-3504 to request RA for defective units, a valid invoice number or order number must be provided.
All returns will be credited to the original form of payment.
Your credit card account will be credited upon processing of the returned item(s),
and the credit should appear on your next statement.
You will receive an e-mail notification upon completion of return processing.
A valid e-mail address must be provided to Customer Service when requesting a return authorization.
We will process your return within two business days of receipt. - Payment
- We accept American Express, Visa, MasterCard, Discover and terms may be available for selected partners.
- Updating Account Information
- You may update your account information by calling Customer Service at 1-888-350-3504.
All online orders are shipped within 3 business days.
Order will need to be submitted by 12:00 p.m. CST in order to be shipped that day.